My Stream - Activation

Activation

Activation Code

Activation Code
Phone Number
Contact Information
Service Address
Billing Information
Connection

Activation Complete

Activation Code

Please enter the 7 character activation code for your Ooma device.

Activation Code

Where is my activation code?

I agree to the Standard Terms and Conditions above.

I am aware of and understand the limitations of dialing 911 to reach emergency services using the Stream service, as described here: MyStream.com/VoiceFAQs/911 and as set forth in Section 9 of the these StandardTerms and Conditions.

I agree to the Ooma Privacy Policy

I understand that there are important differences in the way 9-1-1 service operates on Stream when compared with traditional telephone service.

I have read the complete description of Stream 9-1-1 service

I understand that Stream services are provided in English only.

Phone number

Choose a new number in your desired calling area.

Stream lets you choose a new number in any calling area in the US without charge. This number is yours to keep for as long as you own your Digital Voice Hub system.

Note: If you're interested in transferring your existing phone number to Stream, choose a new phone number now and you'll be able to submit a number porting request later.

Enter area code

Note: To activate your system with a Hawaii, Puerto Rico or Alaska phone number, please contact Stream support.

Select a City

Choose a number

You have selected phone number

(XXX)XXX-XXXX

Contact Information

First name

Last name

Email address

Contact phone number

Stream Account Information

Confirm password

Service Address

Please enter the address where you use your Stream Digital Voice system.

This address is for 911 calls. For your safety, it is essential that you always keep this address up-to-date.You can update your Stream Digital Voice service address in the Stream Digital Voice portal, or by contacting customer support.

Address Ex. 321 Easy Street

Other details Ex. Suite 1A

Zip code

Zip4

Ex: 94303-1234

City

State

Billing Information

Please enter your billing information.

Credit Card

1. Connect Base Station to a Router or a Modem

If you already have Internet at your home, connect the Base Station to your modem or router using the Ethernet cable.

2. Power on Base Station

Plug in the AC Adapter to the Base Station and to a power outlet.

Ooma Device is being configured

Once Device has power and Internet connection, it will start getting the latest software.

It may take 10 - 15 minutes until it is ready to be used.

Where is my activation code?

The activation code can be found on the bottom of the Ooma device.

Address Correction

There was an error validating your address. Please check your address and try again.

Account has been activated

Your account has been activated, however you have not added a payment method.

If you leave the site now, you will start the activation process over again.

We recommend using Ooma Setup app to activate your device

There are several options to activate Phone Genie.
You can use a smartphone or this website.

RECOMMENDED

We recommend using Ooma Setup app to activate your device

There are several ways to get the Ooma Setup App:

1. Scan the QR code on the left with your smartphone camera app

— OR —

2. Go to App store or Play store and search for “Ooma Setup” and download the app.

The gift of peace of mind

Stay connected
during
internet outages

As a thank you for purchasing an Ooma Telo, we’d like to offer you a FREE Ooma 4G Adapter!

Have peace of mind knowing your Ooma home phone service will keep working during internet outages. The adapter's high-speed LTE wireless connection kicks in automatically and provides backup for worry-free calling. You only pay an additional $4.99 per month.*

The adapter can also be easily moved without the need for a home Wi-Fi or ethernet connection, making it a great solution for locations with spotty or no internet. Perfect for an in-law unit, workshop space or vacation home!

Smart Security Subscription Plans

Plan Features

Monitor Plan

Secure Plan

Pro Secure Plan

Price per customer

FREE

$5.99/mo

$14.99/mo

Unlimited sensors

Real-time push notifications for sensor events

Audible Telo announcements in the home

Mobile app dashboard with real-time status of all sensors

Instant alerts (motion, sound, face, anti-tamper)

Remote Siren

Remote 911

Phone call, text message, and email notifications

Auto arm/disarm

Professional Monitoring

The gift of peace of mind

Confirm your shipping address

Address

Zip Zip4

City

State

The gift of peace of mind

It is on the way!

Your 4G Adapter will arrive in the next 7 - 10 business days.

Once you receive the 4G Adapter, you will find an easy to follow guide so you can quickly learn more and set it up.

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