Once Device has power and Internet connection, it will start getting the latest software.
It may take 10 - 15 minutes until it is ready to be used.
The activation code can be found on the bottom of the Ooma device.
There was an error validating your address. Please check your address and try again.
Your account has been activated, however you have not added a payment method.
If you leave the site now, you will start the activation process over again.
There are several options to activate Phone Genie.
You can use a smartphone or this website.
There are several ways to get the Ooma Setup App:
1. Scan the QR code on the left with your smartphone camera app
— OR —
2. Go to App store or Play store and search for “Ooma Setup” and download the app.
As a thank you for purchasing an Ooma Telo, we’d like to offer you a FREE Ooma 4G Adapter!
Have peace of mind knowing your Ooma home phone service will keep working during internet outages. The adapter's high-speed LTE wireless connection kicks in automatically and provides backup for worry-free calling. You only pay an additional $4.99 per month.*
The adapter can also be easily moved without the need for a home Wi-Fi or ethernet connection, making it a great solution for locations with spotty or no internet. Perfect for an in-law unit, workshop space or vacation home!
Your 4G Adapter will arrive in the next 7 - 10 business days.
Once you receive the 4G Adapter, you will find an easy to follow guide so you can quickly learn more and set it up.