My Stream - Activation

Activation

Activation Code
Phone Number
Contact Information
Service Address
Billing Information

Activation Complete

Activation Code

Please enter the 7 character activation code for your Stream Digital Voice Hub.

Activation Code:

Where is my activation code?

The activation code can be found on the bottom of the Hub device.

Standard Terms and Conditions of Agreement Between Customers and Stream

I agree to the Standard Terms and Conditions above.

I am aware of and understand the limitations of dialing 911 to reach emergency services using the Stream service, as described here: MyStream.com/VoiceFAQs/911 and as set forth in Section 9 of the these Standard Terms and Conditions.

I understand that there are important differences in the way 9-1-1 service operates on Stream when compared with traditional telephone service.

I have read the complete description of Stream 9-1-1 service.

I understand that Stream services are provided in English only.

Phone number

Choose a new number in your desired calling area.

Stream lets you choose a new number in any calling area in the US without charge. This number is yours to keep for as long as you own your Digital Voice Hub system.

Note: If you're interested in transferring your existing phone number to Stream, choose a new phone number now and you'll be able to submit a number porting request later.

Enter area code

Note: To activate your system with a Hawaii, Puerto Rico or Alaska phone number, please contact Stream support.

Select a City

Choose a number

You have selected phone number

(XXX)XXX-XXXX

Choose another number

Contact Information

First name

Last name

Email address

Contact phone number

Stream Account Information

Confirm password

Service Address

Please enter the address where you use your Stream Digital Voice system.

This address is for 911 calls. For your safety, it is essential that you always keep this address up-to-date.

You can update your Stream Digital Voice service address in the Stream Digital Voice portal, or by contacting customer support.

Address

Ex. 321 Easy Street

Ex. Suite 1A

Zip code

–

Ex: 94303-1234

City

State

Stream Installation Overseas Agreement

Stream home phone service only supports 9-1-1 emergency calling from within the United States or Canada.

If you are using this device in a location outside of the United States or Canada, the use of local emergency calling codes, such as 0-6-6 in Mexico, is not supported and will not work.

If you dial 9-1-1 on your Stream phone system, your call will be routed to the national emergency call center in the United States. The agent answering your call will not know your location, will only speak English, and will not be able to dispatch emergency responders to locations outside of the United States.

To access local emergency calling services, retain an alternative access mechanism such as a local cell phone or landline.

For more information about the limitations of Stream 9-1-1 service, please see www.stream.com/911

I understand and agree to the Stream Installation Overseas Agreement above.

Credit Card

Account Registration

Congratulations! Your Hub has been activated. You may proceed with the installation process.

Once you are done connecting your Hub to your home network, click the button below to log into your Digital Voice portal and customize your preferences.

Address Correction

There was an error validating your address. Please check your address and try again.

Account has been activated

Your account has been activated, however you have not added a payment method.

If you leave the site now, you will start the activation process over again.

We recommend using Ooma Setup app to activate your device

There are several options to activate Phone Genie.
You can use a smartphone or this website.

RECOMMENDED

We recommend using Ooma Setup app to activate your device

There are several ways to get the Ooma Setup App:

1. Scan the QR code on the left with your smartphone camera app

— OR —

2. Go to App store or Play store and search for “Ooma Setup” and download the app.

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Address

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